Must I play with the family/character name that I reserved during CBT?
The family/character name that you reserved can be only created in the account that you reserved, and you can play with another name other than the name you reserved during CBT .
But if you don't use the name that you reserved continuously even after 3 month passes, the reservation right will be taken away from you and another user can use the name you reserved, so please keep that in mind.
I want to change my family/character name after buying the package.
You can't change/edit/delete the family/character name that you've set already.
If you need to change family/character name, you can do it by using an item in the in-game shop.
Can I give the Package as a present to another user?
You can't give the package as a present to another user.
You can only buy it for your account.
I sent the item in the Web Storage to a wrong character. Please move it to another character.
The characters in the same family share a Mailbox. Connect to the character you want and check your Mailbox(B).
What is the expiration date for the items in Web Storage?
You can check the acquired date and expiration date of the items through the item list of Web Storage. You can't use the item after expiration date, so please send the item to the game before expiration date.
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