I made a ticket about a bug and my response to it was we cannot tell you about future updates? i have never in my life encountered more useless people. I take the time to fill out a bug report because i like you game and want it to be perfect. i let you know that items in your game do not appear on the character and your response we cannot tell you about future abouts?

Is there anyway to report bugs to people who actually care about the game or how to contact a manager or something because its quite disheartening when your ticket for bugs get closed but no response about the bug or even a yea we know ...