Hello, adventurers.

This is The MMORPG, Black Desert.

Not sure how to collect items that you received as a package product or event from your Web Storage?

Let’s get started.

1. Log in to the website. 

2. Click ‘My Page’ after you log in or click the ‘My Page’ button on the package payment complete page.

3. Click the ‘Convert item’ button on My Page, and go to Web Storage.

4. Select the item and the character that you want to receive the item and click ‘Next’.

5. Check the content and press ‘Convert item’.

6. You’ll see the following page when the item conversion is complete.

7. Go to your game and click (B) to open your mailbox. If you click the mail that was sent from the web, you can find the item in your Inventory or Pearl Inventory.

Thank you.