Hello Adventurers,

We are trying to solve the problems that you have notified us as soon as possible.  

After we solve the issue, we will inform you through notice.

Last edited: 2019/09/12 14:23 (GMT +3)

▶ [Click here to redirect the previous notice of Known Issues]

[Issues under examination]

● We have found an issue where the quest A Gift for You was giving out an abnormal completion reward. We have temporarily blocked this quest and the pre-requisite quest The Fairy Who Loves Music.

- Please note that the abnormal completion reward will be automatically deleted from the players' accounts during the September 25 maintenance

● We are aware of the issue where Shift + Mouse left-clicking certain Loggia tool items displays the Crafting Notes.

● We are aware of the issue where the tooltip for +14 green weapons displays the market price of +1 instead.

● We are aware of the issue where a white outline is shown while sailing a sailboat or frigate when the General Settings → Show/Hide → Transparent Mast for Big Ships setting is on.

● We are aware of the issue where opening Crafting Notes (F2) after the client language is selected to English would cause scroll bar to not scroll all the way down.

● We are aware of the issue where the guage of Black Spirit's Rage shows negative value and often does not change.
  - This issue is resolved after you login again.

● We are aware of the issue where the notification for purchasing an item is not displayed if the Central Market Warehouse is never used after placing an pre-order.

● We are aware of the issue where continuous water scooping cannot be completed by gathering level.

● We are aware of the issue where the ingame title cannot be achieved even after completing Challenge Reward with the adjustment of required life skill EXP.

  - You can obtain the ingame title when your life skill level increases.

● We are aware of the issue where the background terrain appears abnormally when the direction of camera changes.

● We are aware of the issue where the Stable button located on lower right screen on World Map(M) does not work at Rock Post.

● We are aware of the issue where number of registered a specific item increases when pre-order is made.

● We are aware of the issue where you cannot interact with the door of residences occasionally.

  -> You can fix this issue by exiting the game then logging back in.

● We are aware of the issue where you can't scroll down under specific situation while on Settings.

[Resolved Issues]

● We are aware of the issue where Knowledge obtained from the Secret Quest Challenge: The Tale of the Fallen Kingdom is not displayed.
- This issue will be fixed after the next maintenance on 9/10.

● We are aware of the issue where the you cannot interact with the quest NPC to accept the Alitnova daily quest [Repeat] The Furious 24 Hours.

● We are aware of the issue where sea monsters were being defeated too quickly. Due to this issue, these monsters will stop appearing.
- Candidum
- Hekaru
- Black Rust
- Nineshark
- Ocean Stalker
- Young Candidum
- Young Black Rust
- Young Nineshark

- Goldmont Large Battleship

- Goldmont Medium Battleship

- Goldmont Small Battleship
※ This issue is still under investigation. We will make an announcement as soon as possible.

● We are aware of the issue where a blank space is displayed when clicking the top banner from all categories (excluding Promotion) in the Pearl Shop (F3).

● We are aware of the issue where the Sell button does not function in the Sell tab of an NPC Vendor.  
- It is possible to sell items through the Purchase tab by right clicking the items in your inventory.

● We are aware of the issue where several Titles are displayed abnormally in My Information (P).
- This issue will be fixed during the next maintenance.

● We are aware of the issue where the commands for the skill Freeze is not being displayed while proceeding with the Witch Class Awakening Quests when the language preference is set as Turkish. This issue is expected to be resolved during the upcoming maintenance.

● We are aware of the issue where the following classes cannot evade while holding an Awakening weapon.
- Sorceress, Ranger, Tamer, Musa, Maehwa, Kunoichi, Valkyrie, Dark Knight, Lahn, Striker, Mystic, Archer

● We are aware of the issue where the following items that are obtained during party play after setting up the registration for marketplace special item cannot be actually registered.
- Weapon: +1 ~ +7 / +9 ~ +10 / +12
- Armor: +1 ~ +5 / +7 ~ +9 / +11 ~ +12

● We are aware of the issue where voice chat is not functioning.

● We are aware of the issue where in the Guild window (G), the Saying of the Day is not displayed and cannot be entered.

● We are aware of the issue where the number of dye slots is wrong for [Shai] White Bunny Ears and Cozy Fleece Hat.

● We are aware of the issue where the item description incorrectly states the equipment slot for the following items in the Pearl Shop (F3).
- [Musa] Raven Piercing (Correct equipment slot: Eye)
- [Berserker] Nazan Nose Ornament (Correct equipment slot: Nose, Mouth, Chin)
→ This issue will be fixed after the maintenance on August 7th.

● We are aware of the issue where the item description incorrectly states the Knowledge Gain Chance for the following items in the Pearl Shop (F3).
- [Berserker] Nazan Nose Ornament (Correct option: There is no increase in Knowledge Gain Chance)
- [Mystic] Inquirer's Glasses (Correct option: Knowledge Gain Chance +50%)
→ This issue will be fixed after the maintenance on August 7th.

● We are aware of the issue where certain NPCs and objects will appear abnormally after logging into the game or loading.

● We are aware of the issue where the Ultimate Krea Ornamental Knot and Ultimate Krea Vitclari sub-weapons have the same damage reduction as Krea Ornamental Knot and Krea Vitclari.

● We are investigating the issue where price of several items are displayed incorrectly when you first load Central Market information.

• ● We are aware of the issue where clicking navigation button for the '[Event] Magnetic Field' quest in the quest window's new quest tab summons the Black Spirit.

● We are aware of the issue where the effects of Finto's Fresh Juice do not properly apply when used while floating above water.

● We are aware of the issue where the Login Rewards are not being claimed normally.

● We are aware of the issue where Karma goes down from attacking a protected member’s boat from the opposing guild during war.

● The following items are temporarily unusable until the next scheduled maintenance. We apologize for the inconvenience. - Skill EXP +5% - Combat EXP +10%

● We are aware of the issue where the effects, names, descriptions of the following items are incorrectly applied.
- Skill EXP +50% - Combat EXP +100% These items are temporarily unavailable to use and will be fixed during the next maintenance.

● We are aware of the issue where [Shai] cannot accept one of the "Black Spirit's Gift (Inventory Slot and Black Stones)" quests when completing the main quests "[Crossroad] The Lamenting Head of the League of Merchants" and "[Crossroad] Each of Their Reasons".  - This issue is expected to be resolved during maintenance in the following week. We ask for your understanding.

● We found an issue with the NPC "Give Gift" function so it was disabled temporarily.

● We are aware of the issue where a message is not being displayed when you attempt to enter Altar of Blood without completing the prerequisite quests.
- You must complete the questline starting with the quest "Yaz and the Mountain of Sanctity" from Black Spirit's suggested quests with a level 56 or higher character to enter Altar of Blood.

● We are aware of the issue where Shai’s Cheer Up! and Get Well skill effects are not being applied to allies during World Boss appearances.

● We are aware of the issue in the Turkish language version where the Treant Camouflage Costume item's 4-set effect description states that there is a hiding effect for the character. Please note, the costume's actual 4-set effect is that the character name will be hidden, and only the text is incorrect. - This issue will be fixed after the 7/10 maintenance.

● We are aware of the issue where you cannot call your wagon even in close distance by pressing LMB on the Mount icon when you have a Trainer's Flute activated.
● We are aware of the issue where the following system message is displayed when pressing LMB on the Mount icon to try to call your wagon/ship. Please note Trainer's Flute cannot be used to call Wagons and Ships.
- Your mount is too far away. (You can call mounts from a further distance with a Trainer's Flute).

● We are aware of the issue where some items cannot be gifted to an NPC even though the item's trade price is below 50 million silver on the Central Market.

● We are aware of the issue where the ingame title cannot be achieved even after completing Challenge Reward with the adjustment of required life EXP.
- You can obtain the ingame title when your life level increases.

● We are aware of the issue where the Cosmic Dawn Chandelier’s interior points are different from other chandeliers.

- The Cosmic Dawn Chandelier’s interior points will be corrected to be the same as other chandeliers as soon as possible.

● We are aware of the issue where [Shai] skills registered to Quick Slots 11 - 20 cannot be used.

● We are aware of the issue where the sale price for items that cannot be registered on the Central Market is not being measured when the current market asset value is determined.

● We are aware of the issue where the error message “Character has died.” will appear 3 consecutive times when a Shai character dies.

● We are aware of the issue where the Start of an Adventure quest cannot be selected and [Event] I love becoming stronger! is the first on the list during the tutorial.
- You can skip the tutorial or accept the quest by selecting the Go Back button while the Black Spirit is summoned.

● We are aware of the issue where the appearance notification for the 01:00 world boss monster does not function.

● We are aware of the issue where the following item cannot be set for the Fairy skill, Miraculous Cheer.
- Refined Grain Juice

● We are aware of the issue where the item transportation does not start intermittently.

  - Please send your items by transport after moving to a different channel if this problem occurs.

● We are aware of the issue where using certain Value Packs would apply the effect of Merv's Palette.

- This issue will be fixed after the next maintenance.

● We are aware of the issue where Corrupted Magic Crystal is displayed in the Crafting Notes with Korean text for the English game language.
● We are aware of the issue where the Value Pack bonus is not being applied to New/Returning Adventurers. - This issue is under review and we will resolve it right away.
● We are aware of the issue where the 15 and 30 minutes before notification for the World Boss Karanda (spawns at 01:15 on Sunday) is not displayed.
● We are aware of the issue where the contents of the following quests are displayed as 'Untranslated'.

 - Peace for those Tainted in Black (TR version)

 - The Suspicious Sausan Assassins (EN version)

-> This will be fixed after the maintenance on 6/5.
● We aware of the issue where Lahn's character description at the character creation stage is same as Sorceress's when you set the client language in Turkish.

- This issue will be fixed after the maintenance on 6/5.

● We are aware of the issue where the tool tip and the description in the Pearl Shop of Snow Wolfdog are different. We ask you note that Snow Wolfdog's skill is Hostility detection.

- We are sorry for inconvenience and we will try to fix this issue as soon as possible.

● We are aware of the issue where the [Lahn] Kibelius Divinus Armor / Kibelius Armor selling prices are higher than intended on the Central Market, and we have temporarily disabled the ability to sell these items on the Central Market.
 - This issue will be fixed after maintenance on June 5, and the items can be sold on the Central Market.

● We are aware of the issue where the text is displayed in Turkish/Indonesian when using NPC vendor while the in-game language is set for English. This issue is currently under investigation.

● We are aware of the issue where the NPC 'Center of the Ruins' appears awkwardly during 'The God of the Protties' quest.

● We are aware of the issue where the character's motion becomes awkward when attacked by Mystic 'Dragon's Rip' while jumping on the ground.

● We are aware of the issue where the description written on the quest summary of 'Worker Training: Bully' is irrelevant to the requirement to complete the quest.

● We are aware of the issue where certain monsters in waves of Savage Rift, and certain boss monsters summoned from boss scrolls don't disappear right after being defeated if you had not directly damaged the monsters.

● We are aware of the issue where it is possible to move to Valencia City by using Character Transport function.

● We are investigating the issue where fishing is not available in Lake Valencia.

● We are aware of the issue where you can not check the level and charm of a Fairy or Pet taken out after reconnecting to game client.

 - This can be resolved by checking in and taking out your Pet or unsummoning and summoning Fairy again.