Hello Adventurers,

We are trying to solve the problems that you have notified us as soon as possible.  

 

After we solve the issue, we will inform you through notice.

 

▶ [Click here to redirect the previous notice of Known Issues]

 

[Issues under examination]

● We are aware of the issue where playing an instrument causes the appearance of other Adventurers' instruments to no longer be visible.

● We are aware of the issue where the [Event] Black Spirit's Illusion quests cannot be accepted.
- This issue will be fixed during the March 10, 2021 (Wed) maintenance.
- The Distorted Illusion in the Altar of Blood event will be extended until March 17, 2021 (Wed) maintenance.

● We are aware of the issue where AP is not reduced normally when it rains or snows.

●We are aware of the issue where the Trading EXP Transfer Coupon would occasionally malfunction.
- Until this issue is fixed thoroughly, we will be temporarily suspending the item's use and its purchase on Pearl Shop.

● We are aware of the issue where the “Extra AP Against Monsters +20 for 7 sec.” Skill Add-on incorrectly displays the effect as +25 in the buff icon.

● We are aware of the issue where attacking a ship loaded with smuggled goods causes Naval Fame to decrease.

● We are aware of the issue where certain text is abnormally displayed in the [Adventurer’s Board > Event] page.

● We have identified an issue with the English voiceovers for Viorencia Odore, Yamu, Salanar currently not playing ingame. This issue will be fixed during next week's maintenance.

● We are aware of the issue where using a skill with grab sometimes results in the grab failing with the text "Blocked" appearing.
● We are aware of the issue where having your internet connection disconnected while waiting in the Arena of Arsha causes you to be stuck on the loading screen when trying to re-access the Arena of Arsha from the ESC menu → Arena of Arsha.

● [Warrior, Ranger, Sorceress, Berserker] We are aware of the issue where an uncompletable Succession questline appears in an unaccepted state in the Quest window (O) for a character that completed the Succession quests before the Awakening & Succession questlines were combined.

●We are aware of the issue where the alert system of the Kratuga Ancient Ruins sometimes does not function properly.

●We are aware of the issue where the no longer obtainable “Dim Magical Armor” is referred to in the quest window for the Calpheon main quest “Looking for Adventurers”.

●We are aware of the issue where improvements to flute instrument sound caused the pitch to be abnormally expanded and a different sound from before. 
●We are aware of the issue where the glove item description of certain Striker and Mystic outfits incorrectly states that your Gauntlet and Gardbrace will be invisible with the outfit.
- Please note that the correct description should be “If you put on the Gauntlet and Gardbrace, the Gloves will be invisible”, and this issue will be resolved during next week's maintenance.

●We are aware of the issue where the item description of the [Striker] Blue Gaia Outfit Set incorrectly states that your Gauntlet and Gardbrace will be invincible with the outfit.
- Please note that the correct description should be “If you put on the Gauntlet and Gardbrace, the Gloves will be invisible”.

●We are aware of the issue where the start/end time for the Black Spirit Pass is shown as one day before.

● We are aware of the issue where upon using the portal from the Upper Zone to Abyssal Zone you can no longer see your Pet if you've entered Protty Cave with a Pet (Bird) taken out.
- If you experience this issue, please check in your pet and take the out again.

● [Shai] We are aware of the issue where the skill description of Time to Shine! displays the incorrect Black Spirit’s Rage recovery rate.
● Beste & Performans kullanıcı arayüzündeki bazı metinlerin üst üste gelmesi veya doğal görünmemesi sorununun farkındayız.

● We are aware that there is a mistake in the description of the "How to Obtain" section of the Sturdy Birch Plywood.

● We are aware that the description of the Maple Plywood item in the 'How to Obtain' section is incorrect.

● We are aware of the issue where the completion rewards for the Challenge of the “Oasis Chest and Special Challenges for Ramadan!” events can be received even though the completion requirements haven’t been fulfilled.
- This issue will sporadically occur for only some Adventurers.

● We are aware of the issue where certain horse costumes do not appear properly when mounts are connected to a wagon.

● We are aware of the issue where characters level 49 and below are able to fire a ship's cannon.
- Please note that damage is not inflicted by fired shots.

●We are aware of the issue where you are sometimes unable to complete the “[Event] Uninvited Guests! Pu!” event quest even after defeating the Moss Stoneback Crab summoned by the Rock Tree Stone Crab.

- Please try again when the Rock Tree Stone Crab despawns in approximately 10 min. after being summoned.

● We are aware of the issue where you are sometimes unable to move after a cutscene is shown by interacting with an NPC while on a mount.

● We are aware of the issue where the text for Title names is not properly aligned in the Integrated UI.

● We are aware of the issue where you cannot level up when receiving EXP as a quest reward at level 59 99.99%.
● We are aware of the issue where the minimap marks are sometimes incorrect.

● We are aware of the issue where Shift + Mouse left-clicking certain Loggia tool items displays the Crafting Notes.

● We are aware of the issue where opening Crafting Notes (F2) after the client language is selected to English would cause scroll bar to not scroll all the way down.

● We are aware of the issue where the guage of Black Spirit's Rage shows negative value and often does not change.
  - This issue is resolved after you login again.

● We are aware of the issue where continuous water scooping cannot be completed by gathering level.

● We are aware of the issue where the ingame title cannot be achieved even after completing Challenge Reward with the adjustment of required life skill EXP.

  - You can obtain the ingame title when your life skill level increases.

● We are aware of the issue where the background terrain appears abnormally when the direction of camera changes.

● We are aware of the issue where the Stable button located on lower right screen on World Map(M) does not work at Rock Post.

● We are aware of the issue where number of registered a specific item increases when pre-order is made.

● We are aware of the issue where you cannot interact with the door of residences occasionally.

  -> You can fix this issue by exiting the game then logging back in.

 

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[Resolved Issues]

● We are aware of the issue where if no character in your Family has retrieved a large ship, and your Naval Fame drops to "Pirate", you will not be able to restore your Naval Fame.
- If you are experiencing this issue, please contact Customer Support, and we will address the issue as soon as possible.

● We are aware of the issue where it sometimes doesn't snow in Fluffy Snowflake Village.

● We are aware of the issue where occasionally dialogue for the quest “Second Test: How Much Do You Know About the Nagas?” of the questline “The Naga Enthusiasts Club” does not appear making it difficult to understand the questions.
- The order for the questions of the “Second Test: How Much Do You Know About the Nagas?” are as follows:
1. What is the name of the group of vile beings that fought the Nagas and drove them out of their lands?
2. The Nagas inhabit diverse areas. Which of the mentioned places do the Nagas not live in?
3. The Nagas and Fogans fight each other due to their mutual hatred. With that said, how do you say "I hate Naga" in Fogan?

● We are aware of the issue where the Elvia Realm is not marked for the Arsha server on the server selection screen.

● We are aware of the issue where the Value Pack's +16 Inventory and Storage Slot expansion effect is not being applied.

● We are aware of the issue where a Black Spirit image sporadically appears during combat.

● We are aware of the issue where Grapple Resistance accumulates when using [Nova] Prime: Distorted Guard.

● We are aware of the issue where you cannot change the settings for the Dpad when using a controller/game pad.

● We are aware of the issue where the recommended AP for the Abandoned Monastery node is displayed at an incorrect location on the World Map.

● We are aware of the issue where the expiration dates displayed for in-game mail sent after February 17 may differ from the actual expiration date/time depending on your PC’s time zone.
- Please note that this difference will be the time difference between your PC’s time zone and GMT+3.
- This issue will be resolved during the maintenance on March 3rd.

● We are aware of the issue where retrieving your guild mount from the Stable Keeper/Wharf Manager will display your mount's HP, stamina, and/or injury decreasing at an irregular rate.

● We are aware of the issue where the UI that displays the durability of the tool while cooking/performing alchemy sometimes cannot be viewed.

● We are aware of the issue when composing in the Music Album, the composed music disappears and the first note in the music list is mixed in the play when options are set on Full Screen by pressing "Zoom In" button.

● We are aware of the issue where certain classes cannot inflict damage using javelin throw when riding the side seat of a guild elephant.

● We are aware of the issue where the damage and knockdown effect when a character levels up is not inflicted to nearby targets.

● We are aware of the issue where clicking the [Wizard] Corvicanus Premium Set in the Central Market sometimes causes an error message to appear.

● We are aware of the issue where text for certain Pearl Boxes in the Pearl Shop appear incorrectly.
- You can view the correct names of these items by re-logging in after selecting a character from the Character Selection screen.
- This issue will be resolved during the February 3rd maintenance.

● [Music Album] We are aware of the issue where going over a certain number of notes while composing causes the composition to not be seamless.

● We are aware of the issue where certain NPC structures cannot be interacted in Velia.
- This issue is scheduled to be fixed on Jan 20, 2021.

● We are aware of the issue where the tooltip for +14 green weapons displays the market price of +1 instead.

● We are aware of the issue where Quoratum's Protection does not apply All DP increase effect after learning Prime: Passed Pawn II, III.
● We are aware of the issue where SP and HP would not recover when learning Prime: Passed Pawn II, III after Axian has been summoned and Succession skills ahve been used.

● We are aware of the issue where clicking on the Help UI after entering Old Moon Grand Prix Racetrack leads to an incorrect page.
- This is scheduled to be fixed on the January 20, 2021 Maintenance.

● We are aware of the issue where Royal Fencing: Remise I, II, III has SP recovery stats different from what is in the description.
The description is scheduled to be changed to match actual stats on next week's maintenance.

● We are aware of the issue where using Memory Fragments to repair durability on Giorgiaro Horse Gear recovers durability by 10 for each fragment.
- This issue is scheduled to be fixed on Jan 20, 2021 (Wed) Maintenance.

● We are aware of the issue where dyes are not being applied to Sephia Helmet when certain appearance customization options have been applied for [Nova].

● We are aware of the issue where Novas cannot accept the Tuvala awakening weapon enhancement quest "[Enhancement] Even Sharper Tuvala Sting".
- Please note that this issue will be resolved during January 13 (Wed) maintenance.

● [Nova Awakening] It has been found that abnormal expressions are displayed in the speeches made during the Echidna Monastery mission.
- This issue will be fixed during maintenance on January 13 (Wednesday).

● We are aware of the issue where the 'View Details' button in the Fairy Skill Change window is displayed in the Korean language.

● We are aware of the issue where the NPC mentioned in [Move] Memories' End: Ancient Stone Chamber is being displayed incorrectly.
- Talk to Stone Chamber Excavation Lead, the Ancient Stone Chamber node manager, to return to the secret room of the Ancient Stone Chamber.

● We are aware of the issue where the product description for the Triple Premium Outfit Set is being displayed abnormally.
- Nova characters will be able to open the [Event] Premium Outfit Box after the Awakening update.

● We are aware of the issue where the following Design for [Nova] Outfits cannot be obtained.
- Design: Delphe Knight Armor - Nova
- Design: Shroud Knight Armor - Nova
*Fixes are scheduled to be made during January 6, 2021 (Wed) Maintenance.

● We are aware of the issue where Nova is being shown in the New Year Hanbok Outfit Box item description.
- This issue will be fixed on December 30, 2020 (Wed) Maintenance.

● We are aware of the issue where Winter Season Challenge descriptions are different from actual objectives.
- For Naru Adventure Gear 3, "Enhance Naru Armor to +7 or higher then show it to the Black Spirit" is the correct quest requirement.

● We are aware that Enchanted Scroll (+45) obtained from Season Pass Challenge Reward "Karanda, Queen of the Harpies" is malfunctioning when used in Simple Alchemy.

- This issue is scheduled to be fixed during Maintenance on December 30, 2020 (Wed). The Enchanted Scroll will be available for use with or without Simple Alchemy once the maintenance has taken place.

● We are aware of the issue where Naru Gear Boxes are not being exchanged by Fughar during "[Crossroad] The Lamenting Head of the League of Merchants" in [Nova] Serendia Main Quest.
- Naru Main Weapon Box
- Naru Sub-weapon Box
- Naru Helmet
- Naru Armor
- Naru Gloves
- Naru Shoes

● We are aware of the issue where Novas cannot open the Canape Classic Set box.

● We are aware of the issue where the items Rusty Morning Star and Old Quoratum equipped by Nova for Pre-Creation display irregular item descriptions.

●We are aware of the issue where the details for Additional Copy incorrectly state that "Marni's Processed Fuel" can be purchased with Loyalties.
- Please note that "Marni's Processed Fuel" can only be purchased from the Pearl Shop.

●We are aware of the issue with the Steam Store incorrectly displaying Black Desert packages of different regions.

* Adventurers please take note and choose the correct region before purchasing the appropriate package.

[TR&MENA] Traveler to Explorer Package

[TR&MENA] Explorer to Conqueror Package

[TR&MENA] Traveler to Conqueror Package

Black Desert Türkiye&MENA

● We are aware of the issue where you may experience delay in the following circumstances.
- Approaching an NPC that is near the ocean through auto-navigation while riding a ship or swimming.
- Setting auto-navigation to an NPC that is near the ocean while nearby said NPC.

● We are aware of the issue in Velia 2-3 Residence where furniture cannot be placed due to abnormal structures.

● We are aware of the issue where the item icon for [Wizard] Teary Ear Cuff is being incorrecly displayed as Kyrill Ear Cuff.

● We are aware of the issue where the Transport Mount function is unavailable from certain Stables and Wharfs located in regions such as the Kuit Islands and Narcion.
- This issue will be fixed during Dec 9, 2020 (Wed) maintenance.

● We are aware of the issue where defeating Basilisk Guardians for the [Event][Weekly] Gorgo's Nightmare (Hard) quest aren't dropping Gorgo's Nightmare Fragment.
- You will be able to obtain Gorgo's Nightmare Fragment by defeating Basilisk Guardians for 1 week after December 2, 2020 maintenance.
- However, you must accept the event quest during its original period up until December 1, 2020 (23:59).

● We are aware of the issue where the quest icon for "Mysterious Painting 4" isn't appearing in the Quests (O) window.

● We are aware of the issue where you may be unable to restore your Naval Fame to Marine status if your Naval Fame changes to Pirate status while none of your characters in your Family have a large ship taken out.

- If you experience this issue, please contact Customer Support for further assistance.

● We are aware of the issue where the item description of the Mythical Powder incorrectly states the usage description.
- The actual description for usage should be: "to make Mythical Censer x1" instead of "to make Old Moon Censer x1."

● We are aware of the issue where the text "Close" is displayed in the Korean language in Place Mode.

● We are aware of the issue where PvP is unavailable when the Thanksgiving event’s [Scared] Turkey appears.

● We are aware of the issue where the [Event] A Very Secret Deal I, II, III quests could be accepted and completed for a certain amount time even though the quests were planned to be changed to be unacceptable and uncompletable from November 11 at 00:00 until the maintenance
-  We are currently investigating this issue. Adventurers who accepted the quest will have their quest canceled and receive the items used for quest progression by in-game mail.
- We are currently investigating this issue. Adventurers who did not accept and complete the quests from November 11, 2020 (Wed) at 00:00 until the start of maintenance will be sent the [Event] Morden Secret Trade Voucher by in-game mail during the November 18, 2020 (Wed) maintenance to allow them to be able to accept and complete the [Event] A Very Secret Deal I, II, III quests.
※ Adventurers who forfeited the quest after accepting the quest between November 11, 2020 (Wed) at 00:00 until the start of maintenance will also be sent the [Event] Morden Secret Trade Voucher.

● We are aware of the issue where you cannot re-obtain the Weakened Eye of Desolation quest item needed to defeat the Weakened Incarnation of Corruption in order to complete the [Blackstar Armor, Helmet] questline if you lose the item.
- If you experience this issue, please contact us via Customer Support for further assistance.
- This issue will be resolved during the November 18 (Wed) maintenance.

● We are aware of the issue where you can obtain an "[Event] Traces of a Turkey" when defeating a sea monster.
- Obtaining the traces will cause a [Scared] Turkey to appear on the ocean.

● We are aware of the issue where Ebenruth's Nol’s item effect of 1 additional use of BreezySail that does not consume stamina is not being applied.

● We are aware of the issue where defeating the Guild Boss Khan twice before the November 4th maintenance causes the number of summonable times to appear abnormal. 

● We are aware of the issue that the text for the quest "[Adventure Log] Wager for the Magic Tome" is being displayed abnormally.

● We are aware of the issue where using Khan's Heart: Life in certain situations can cause a ship’s stats to abnormally rise.
- As a result, we’ve temporarily blocked the ability to use Khan's Heart: Life. This issue will be resolved during the November 11, 2020 (Wed) maintenance.

● We are aware of the issue where you are unable to obtain certain loot by defeating the Hystria Ruins monster, Kalqueesh, after the October 21 (Wed) maintenance.
- This issue will be resolved during the November 4 (Wed) maintenance.

- Affected Loot: Power Engine of Ancient Weapons, Ancient Power - Black Shard, Black Stone (Armor)

● We are aware of the issue where the "A Gift for the New Black Spirit's Adventure!" Challenge incorrectly states that it can be completed daily instead of just once during the event period.
- This issue will be resolved during the November 4, 2020 (Wed) maintenance.

● We are aware of the issue where a “There is no item.” message appears when trying to use an [Event] Succession Classic Box or [Event] Premium Outfit Box with a Hashashin character.
-> Hashashin can obtain his Succession and Awakening outfit after the release of his Awakening and Succession.

● We are aware of the issue where the following quests of the 2020 Halloween event sporadically do not appear as completed in the Quest List (O) window after being completed.
- [Event] Threats Preceding Cleaning
- [Event] Frightened Doll that Ran Away
- This issue will be resolved during the maintenance on November 4, 2020 (Wed).

● We are aware of the issue where the Florin NPC Kisha is covered by the event scenery making it difficult to interact with her.
- This issue will be resolved during the November 4, 2020 (Wed) maintenance.

● We are aware of the following issues for the Adventurer’s Board.

● We are aware of the issue where the notification UI for pre-ordered items from the previous Market Place was not removed.
1. Number of Likes/Dislikes is displayed at the bottom of posts
2. Post likes, number of likes, and comments appear abnormal
3. Post comments are not displayed

● We are aware of the issue where the Pearl Shop description of the Summer Orchid Pack has an incorrect end date for the availability period.
- This item is available until September 9 (before maintenance).

● We are aware of the issue where using Artina's Jukebox 10% Discount Coupon while having 2 or more in your inventory causes only 1 to be added to the Coupon Book. You can use your storage, etc. to only have one coupon in your inventory and use the item to have it added to your Coupon Book normally.

● We are aware of the issue where the system message for obtaining or succeeding/failing an enhancement for the Fallen God’s Armor only shows it as the base Fallen God’s Armor regardless of enchantment level.

● We are aware of the issue where crystals transfused into Pearl outfits sometimes cannot be extracted.

● We are aware of the issue where the icon of an unmeetable NPC in O'draxxia and Starry Midnight Port is visible.

● We are aware of the issue where in certain conditions the NPC Tunn Verdun of Mountain of Division in O’dyllita shows the dialogue interaction for [Mountain of Division] node instead of [Mountain of Division - Excavation] node.
- This issue will be resolved during the maintenance on October 14, 2020 (Wed).

● We are aware of the issue where equipping a [Hashashin] Cozy Fleece Hat with normal equipment or an outfit item on a Hashashin character that has a head cosmetic causes the game client to close when selecting the character on the character selection screen.

● We are aware of the issue where the button to receive rewards when completing regional quests does not behave properly.

● We are aware of the issue where the interaction button to hand over the Blackstar's Claw to the NPC Dorin Morgrim to complete the quest [Blackstar Armor] Power of Ancient Ator does not appear.
- This issue will be resolved during the September 16th maintenance. We apologize for the inconvenience.

● We are aware of the issue where the Artina's Jukebox 10% Discount Coupon obtained as a final reward from Artina's Music Log questline cannot be added to the Coupon Book.
- This issue will be resolved during next week’s maintenance.

● We are aware of the issue where setting the max quantity for a purchase in the Pearl Shop (F3) causes an abnormal amount of spent Pearls to be displayed in the Moon’s Blessing. Please note that you will not be able to receive the actual rewards for the Moon’s Blessing in this case.

● We are aware of the issue where you can abnormally obtain Gaze of Cantarnia from defeating Gyfin Rhasia monster. 

- This issue will be resolved in the next week’s scheduled maintenance.

● We are aware of the issue where the NPC Palong is missing.
- The NPC Palong will appear for an additional week in Velia after the maintenance on September 9th.

● We are aware of the issue where the completion requirements for the "Equipping Tuvala Adventure Gear 1" and "Equipping Tuvala Adventure Gear 2" Season Pass Challenges incorrectly state Naru gear instead of Tuvala gear.

● We are aware of the issue where some classes are unable to move normally when using movement skills or switching to combat stance in certain areas.
- If you encounter this issue, you can move normally by switching to the non-combat stance. 

● We are aware of the issue where defeating an opposing Adventurer with a Summon does not count towards your points/score in the Red Battlefield.

● We are aware of the issue where completing the quest condition “[Daily EXC] Your Time, My Time” for the quest “[Repeat] Helping Fughar” sometimes does not complete the Season Pass Challenge. 
- Please make sure to check if the “[Repeat] Helping Fughar” is reset in the Season Pass UI after midnight (00:00) before accepting this repeatable quest.

● We are aware of the issue where the Midsummer's Crimson Dragon Pack's Pearl Shop description incorrectly states that the Radiant Adventure Box is taxed instead of the box's contents.

● We are aware of the issue where specific Adventurers may have reduced maximum Energy due to changes to certain Knowledge categories.

● We are aware of the issue where the Witch and Wizard class requires a different amount of time for Processing (L) - Simple Alchemy/Cooking compared to other classes.
-This issue will be resolved during the next following maintenance.

● We are aware of the issue where a ship with Ebenruth's Nol equipped unexpectedly stops moving when using BreezySail repeatedly.

- This issue will be resolved during the scheduled maintenance on March 13 (Wed).

● We've temporarily disabled the Altar of Blood due to an issue where monsters sporadically do not deal damage during the Altar of Blood.

●[Cursed Event] The Truth behind the Mask
- We are aware of the issue where you cannot complete quest if you attack the Red Paladin from a certain distance away. You can complete the quest by forfeiting and re-accepting it.

●We are aware of the issue where certain items are incorrectly stated as being obtainable from “Lavon Felix” in the Crafting Notes.

●We are aware of the issue where using the Old Moon Trade Pass does not refresh the remaining amount that is displayed.
- You can refresh the remaining amount by re-accessing the Central Market. This issue will be resolved during the maintenance on July 15, 2020 (Wed).

●We are aware of the issue where there are two Tapu NPCs in Altinova.

● We are aware of the issue where you can't scroll down under specific situation while on Settings.
-The event quest can only be completed once as same as before.

●We are aware of the issue where character names change color based on Karma even while lv.49 or below.

●We are aware of the issue where longer length text in the Chat Group window causes text to overlap with the background image or causes ellipses to appear abnormally.

● [Valkyrie] We are aware of the issue where after using Death Line Chase to move backwards while Shield Chase III is on cooldown using Shield Chase causes weapon and skill use to be abnormal.

● We are aware of the issue where the navigation guide for certain NPCs is abnormal.

● We are aware of the issue where certain text in the Compose system appears to be cut off.

● We are aware of the issue where the list for Black Desert TV is not being displayed on the official website.

● We are aware of the issue where the list for Black Desert TV is not being displayed on the official website.

● We are aware of the issue where searching for an NPC that is located in several places with the Find NPC feature will direct you towards an abnormal location.

● [Shai] We are aware of the issue where the text bubble of the “Time to Shine!” skill buff description is abnormal.

● [Guardian] We are aware of the issue where locking all the skills in the Black Spirit's Rage Skill Lock UI causes an error message to appear and all the skill descriptions to appear abnormal.
- This issue will be resolved during the maintenance on May 20.

● We are aware of the issue where using a skill that pulls in monsters causes your character to be pushed back by the monsters.

● We are aware of the issue where a Witch character cannot accept the quest to re-obtain the Dim Magical Sub-weapon.
- This issue will be resolved during the maintenance on April 29 (Wed).

● We are aware of the issue where trying to view the Guild Info page from the Guild (G) window shows an error page

● We are aware of the issue where Agris Fever sporadically does not recover points.

● We are aware of the issue where the completion requirements appear abnormal for Book of Margahan Chapter 2.

● We are aware of the issue where mousing over an item linked in chat after scrolling up moves you back to the bottom of the chat window.

● We are aware of the issue where the quest window lights up when mousing over it.

● We are aware of the issue where Karma is decreased by 200,000 when forcefully retrieving a Guild Galley from the World Map (M).

● We are aware of the issue where certain crafting information is displayed in the Korean language in Crafting Notes.

● We are aware of the issue where the names of DLCs purchased in Steam differ from the item delivered to the in-game Mailbox.
- Note that the items in the box are correct for the DLC that you've purchased. It is only their names that differ. This issue will be resolved during February 5, 2020 maintenance.

● We are aware of the issue where the Pearl Shop description of the Awakening Weapon Exchange Coupon does not reflect the change from the January 22nd update.

- This issue will be resolved during the maintenance on Feburary 5, 2020 (Wed).

- The correct description is that this item cannot be used within 30 days of the class's Awakening release.

● We are aware of the issue where you are unable to continuously process items that cannot be stacked in the same inventory slot.
- This issue will be resolved during next week's scheduled maintenance.

●We are aware of the issue where "Golden Bell" cannot be used.

●We are aware of the issue where the in-game English language tooltip of [Event] Shining Shakatu's Seal incorrectly states DUO instead of TRI: Geranoa Accessory for exhangeable items.

● We are aware of the issue where the “Decline“ button in the Guild Recruitment window is displayed abnormally.
● We are aware of the issue where “Notification” is displayed instead of “Post guild recruitment notice” when pressing the “Decline” button in the Guild Recruitment window.
● We are aware of the issue where certain text in the Navigation Path Settings in the Game Options is displayed abnormally.

● We are aware of the issue where you are sometimes unable to purchase or sell certain items.

● We are aware of the issue where you cannot obtain items when gathering from mushrooms in Polly's Forest in certain circumstances even though Energy was consumed.

● We are aware of the issue where the location of the NPC Jarette is changed preventing the normal completion of ‘[Event] Oh, My Lovely Jarette!’ once completing the quest ‘What Happened that Day’ in the ‘To Oquilla's Eye’ main quest.
- If you encounter this issue, you can normally complete the quest by completing the ‘The True Culprit’ in the ‘To Oquilla's Eye’ main quest.

● We are aware of the issue where one of the items for the [Ninja] Nouse's Shard outfit set is incorrectly named Sura Katana.
- This issue will be resolved during the next following scheduled maintenance.

● We are aware of the issue where the required EXP for each tier of the following Pets is set as Tier 2.
- Arctic Fox
- Emperor Hawk
- Haetae
※ This issue will be resolved during the scheduled maintenance on March 4 (Wed). However, the levels/tiers will be unchanged, and only the required EXP will be fixed

● We are aware of the issue where the message displayed for Attendance is missing information about Guild Attendance.
- For Guild Attendance, you can only get ONE reward on Saturday and Sunday.

●We are aware of the issue where certain text does not fit the UI of the item restoration window.

● We are aware of the issue where HP increase details do not fit the text space in the Campsite UI.

●We are aware of the issue where the item icon of [Event] Fantastic Honey Wine is not displayed in Crafting Notes.

● We are aware of the issue where you are not properly directed to the WIKI page when clicking the update category.

● We are aware of the issue where the game client stops during auto-navigation when Quick Route is selected in the Ocean Navigation Setting that is located in the lower-right of the World Map (M).

● We are aware of the issue where the icon of the seed needed to be handed over during the quest for the 6th page of the Valentine’s Day Adventure log is displayed abnormally.

● We are aware of the issue where a Tier 3 - 4 Emperor Hawk pet sits on a character's shoulder (excluding Shai).
● We are aware of the issue where more than one Emperor Hawk sits on a character’s shoulder.
- Please note the two issues above will not occur with Emperor Hawks that have used Pet Appearance Change Coupon.

● We are aware of the issue where the Guardian Treant Camouflage outfit does not have visual effects.

● We are aware of the issue where there are no System Messages when obtaining a normal item from Shakatu’s Shiny Box (Life).

● We are aware of the issue where the size of the Emperor Hawk pet does not change per tier when using a Pet Appearance Change Coupon.
- This issue will be resolved during the maintenance on February 5; if you use a Pet Appearance Change Coupon or change tiers through exchange after the maintenance on February 5, the pet's appearance will be properly applied.

● We are aware of the issue where the quest NPC for the Leader of the Ahib is in an abnormal location making it difficult to complete the quest.
- This issue will be resolved during the maintenance on February 5.

● We are aware of the issue where you cannot use the Workers that were working on Fences which were removed due to some areas of the Coastal Cliff being changed to safe zones.

● [Berserker] We are aware of the issue where skill description of ‘Storming Beast’ is displayed abnormally

● We are aware of the issue where quests cannot be accepted in Savage Rift.

● We are aware of the issue where the color effect of [Tamer] Moonlight Faerie Shortsword is appearing in red.

● We are aware of the issue where the NPC Patrigio located near Duvencrune does not appear normally.

● We are aware of the issue where the following skill cannot be reset by right-click while have an Armstrong's Skill Guide activated.
- [Valkyrie] Succession: Valkyrie's Vow
However, please note by resetting all skills this will also include Succession skills.

● We are aware of the issue where you cannot edit your Introduction/Bio.

● We are aware of the issue where during the quest ‘[Event] Lala’s Request’ you cannot receive snowballs from Lala when you complete the quest condition to hit the snowman with the snowball cannon before completing the quest condition to receive snowballs from Lala.

● We are aware of the issue where the appearance of the Black Spirit cannot be changed even if quests for changing its appearance are completed.

● We are aware of the issue where the notification for purchasing an item is not displayed if the Central Market Warehouse is never used after placing an pre-order.

● We are aware of the issue where the number of items held was displayed incorrectly when exchanging the Old Moon event items with an NPC.

● We are aware of the issue where abnormal items are displayed in the item exchange list when using energy to exchange.

● We are aware of the issue where effects are missing for cannonballs and cannonball impacts of cannons on land during world boss appearances.

●[Kunoichi] We are aware of the issue where you cannot exchange a Shuriken for a Kunai using a Sub-Weapon Exchange Coupon.

● We are aware of the issue where "Current Marketplace Asset Value" in storage menu is displayed as 0.

● [Tamer] We are aware of the issue where the movement while using Flash: Stance Shift I skill does not look natural.

● We are aware of the issue where the set effect will not be applied by equipping both Helm Destroyer's Belt and Necklace of Sealed Magical Power.

● We are aware of the issue where storage cannot be used while carrying a bundle.
- Please note you can use storage normally by moving items with a mount.

● We are aware of the issue where the Party Distribution Option message is displayed while not in a party after the loading screen once selecting a character.

● We are aware of the issue where you are moved to an abnormal location when using Escape in Kratuga Ancient Ruins.

● The following skills will not have their buffs activated when used due to an issue where DP was being applied abnormally.
- Misty Haze
- Twirl-Three
- Kwik-Two
- Hop-Three

● We are aware of the issue where a character's stamina is abnormal when disembarking from a large ship's wheel.  
- Please re-login to return your character's stamina to normal.

● We are aware of the issue where the NPC Maryan Pero, the Connoisseur of Calpheon, is missing.
- This issue will be resolved after the next regular maintenance.

● We are aware of the issue where you cannot end chatting through the voice chat UI while voice chat is on.
- This issue will be resolved during the next regular maintenance.

● We are aware of the issue where the main weapon, sub-weapon, or awakening weapon can sometimes not be seen in a non-combat stance.

● [Witch/Wizard] We are aware of the issue where a Forward Guard would activate when switching to their Awakening Weapon during certain situations.

● We are aware of the issue where a white outline is shown while sailing a sailboat or frigate when the General Settings → Show/Hide → Transparent Mast for Big Ships setting is on.

● We are aware of the issue where the description is not displayed when mousing over the icons of ship skills.

● We are aware of the issue where you can repurchase Knowledge that was already purchased from an NPC.

● We are aware of the issue where Rulupee's Lightweight Adventure Bag item icon cannot be seen.

● We are aware of the issue where the Adventurer's Board cannot be found in the ESC Menu of the new UI.

● We are aware of the issue where Celerity Draught and Unbridled Celerity Draught cannot be sold to NPC Vendors.

● We are aware of the issue where you cannot obtain the processing knowledge of Celerity Draught and Unbridled Celerity Draught.

● We are aware of the issue where the effect is incorrectly displayed when using the Warrior Solar Flare skill with Black Spirit's Rage.
- This issue will be fixed during the next maintenance.

● We are aware of the issue where you cannot exchange Marni's Stone(Stone Waragon) with Wacky Toshi at Iliya Island.

● We are aware of the issue where you cannot move for a fixed time after performing some of Shai's Talent skills.

● We are aware of the issue where Lv. 64 or higher characters cannot exchange Marni's Stones.

● We are aware of the issue where expired Frigate Sailor Contracts cannot be exchanged for Epheria Sailor Contracts.
- We recommend you get your Frigate Sailor Contracts exchanged for Epheria Sailor Contracts before they expire. This issue is expected to be resolved after maintenance next week.

● We are aware of the issue where you cannot use the camping shop function in a campsite.

● We have found an issue where the quest A Gift for You was giving out an abnormal completion reward. We have temporarily blocked this quest and the pre-requisite quest The Fairy Who Loves Music.

- Please note that the abnormal completion reward will be automatically deleted from the players' accounts during the September 25 maintenance

● We are aware of the issue where Knowledge obtained from the Secret Quest Challenge: The Tale of the Fallen Kingdom is not displayed.
- This issue will be fixed after the next maintenance on 9/10.

● We are aware of the issue where the you cannot interact with the quest NPC to accept the Alitnova daily quest [Repeat] The Furious 24 Hours.

● We are aware of the issue where sea monsters were being defeated too quickly. Due to this issue, these monsters will stop appearing.
- Candidum
- Hekaru
- Black Rust
- Nineshark
- Ocean Stalker
- Young Candidum
- Young Black Rust
- Young Nineshark

- Goldmont Large Battleship

- Goldmont Medium Battleship

- Goldmont Small Battleship
※ This issue is still under investigation. We will make an announcement as soon as possible.

● We are aware of the issue where a blank space is displayed when clicking the top banner from all categories (excluding Promotion) in the Pearl Shop (F3).

● We are aware of the issue where the Sell button does not function in the Sell tab of an NPC Vendor.  
- It is possible to sell items through the Purchase tab by right clicking the items in your inventory.

● We are aware of the issue where several Titles are displayed abnormally in My Information (P).
- This issue will be fixed during the next maintenance.

● We are aware of the issue where the commands for the skill Freeze is not being displayed while proceeding with the Witch Class Awakening Quests when the language preference is set as Turkish. This issue is expected to be resolved during the upcoming maintenance.

● We are aware of the issue where the following classes cannot evade while holding an Awakening weapon.
- Sorceress, Ranger, Tamer, Musa, Maehwa, Kunoichi, Valkyrie, Dark Knight, Lahn, Striker, Mystic, Archer

● We are aware of the issue where the following items that are obtained during party play after setting up the registration for marketplace special item cannot be actually registered.
- Weapon: +1 ~ +7 / +9 ~ +10 / +12
- Armor: +1 ~ +5 / +7 ~ +9 / +11 ~ +12

● We are aware of the issue where voice chat is not functioning.

● We are aware of the issue where in the Guild window (G), the Saying of the Day is not displayed and cannot be entered.

● We are aware of the issue where the number of dye slots is wrong for [Shai] White Bunny Ears and Cozy Fleece Hat.

● We are aware of the issue where the item description incorrectly states the equipment slot for the following items in the Pearl Shop (F3).
- [Musa] Raven Piercing (Correct equipment slot: Eye)
- [Berserker] Nazan Nose Ornament (Correct equipment slot: Nose, Mouth, Chin)
→ This issue will be fixed after the maintenance on August 7th.

● We are aware of the issue where the item description incorrectly states the Knowledge Gain Chance for the following items in the Pearl Shop (F3).
- [Berserker] Nazan Nose Ornament (Correct option: There is no increase in Knowledge Gain Chance)
- [Mystic] Inquirer's Glasses (Correct option: Knowledge Gain Chance +50%)
→ This issue will be fixed after the maintenance on August 7th.

● We are aware of the issue where certain NPCs and objects will appear abnormally after logging into the game or loading.

● We are aware of the issue where the Ultimate Krea Ornamental Knot and Ultimate Krea Vitclari sub-weapons have the same damage reduction as Krea Ornamental Knot and Krea Vitclari.

● We are investigating the issue where price of several items are displayed incorrectly when you first load Central Market information.

• ● We are aware of the issue where clicking navigation button for the '[Event] Magnetic Field' quest in the quest window's new quest tab summons the Black Spirit.

● We are aware of the issue where the effects of Finto's Fresh Juice do not properly apply when used while floating above water.

● We are aware of the issue where the Login Rewards are not being claimed normally.

● We are aware of the issue where Karma goes down from attacking a protected member’s boat from the opposing guild during war.

● The following items are temporarily unusable until the next scheduled maintenance. We apologize for the inconvenience. - Skill EXP +5% - Combat EXP +10%

● We are aware of the issue where the effects, names, descriptions of the following items are incorrectly applied.
- Skill EXP +50% - Combat EXP +100% These items are temporarily unavailable to use and will be fixed during the next maintenance.

● We are aware of the issue where [Shai] cannot accept one of the "Black Spirit's Gift (Inventory Slot and Black Stones)" quests when completing the main quests "[Crossroad] The Lamenting Head of the League of Merchants" and "[Crossroad] Each of Their Reasons".  - This issue is expected to be resolved during maintenance in the following week. We ask for your understanding.

● We found an issue with the NPC "Give Gift" function so it was disabled temporarily.

● We are aware of the issue where a message is not being displayed when you attempt to enter Altar of Blood without completing the prerequisite quests.
- You must complete the questline starting with the quest "Yaz and the Mountain of Sanctity" from Black Spirit's suggested quests with a level 56 or higher character to enter Altar of Blood.

● We are aware of the issue where Shai’s Cheer Up! and Get Well skill effects are not being applied to allies during World Boss appearances.

● We are aware of the issue in the Turkish language version where the Treant Camouflage Costume item's 4-set effect description states that there is a hiding effect for the character. Please note, the costume's actual 4-set effect is that the character name will be hidden, and only the text is incorrect. - This issue will be fixed after the 7/10 maintenance.

● We are aware of the issue where you cannot call your wagon even in close distance by pressing LMB on the Mount icon when you have a Trainer's Flute activated.
● We are aware of the issue where the following system message is displayed when pressing LMB on the Mount icon to try to call your wagon/ship. Please note Trainer's Flute cannot be used to call Wagons and Ships.
- Your mount is too far away. (You can call mounts from a further distance with a Trainer's Flute).

● We are aware of the issue where some items cannot be gifted to an NPC even though the item's trade price is below 50 million silver on the Central Market.

● We are aware of the issue where the ingame title cannot be achieved even after completing Challenge Reward with the adjustment of required life EXP.
- You can obtain the ingame title when your life level increases.

● We are aware of the issue where the Cosmic Dawn Chandelier’s interior points are different from other chandeliers.

- The Cosmic Dawn Chandelier’s interior points will be corrected to be the same as other chandeliers as soon as possible.

● We are aware of the issue where [Shai] skills registered to Quick Slots 11 - 20 cannot be used.

● We are aware of the issue where the sale price for items that cannot be registered on the Central Market is not being measured when the current market asset value is determined.

● We are aware of the issue where the error message “Character has died.” will appear 3 consecutive times when a Shai character dies.

● We are aware of the issue where the Start of an Adventure quest cannot be selected and [Event] I love becoming stronger! is the first on the list during the tutorial.
- You can skip the tutorial or accept the quest by selecting the Go Back button while the Black Spirit is summoned.

● We are aware of the issue where the appearance notification for the 01:00 world boss monster does not function.

● We are aware of the issue where the following item cannot be set for the Fairy skill, Miraculous Cheer.
- Refined Grain Juice

● We are aware of the issue where the item transportation does not start intermittently.

  - Please send your items by transport after moving to a different channel if this problem occurs.

● We are aware of the issue where using certain Value Packs would apply the effect of Merv's Palette.

- This issue will be fixed after the next maintenance.

● We are aware of the issue where Corrupted Magic Crystal is displayed in the Crafting Notes with Korean text for the English game language.
● We are aware of the issue where the Value Pack bonus is not being applied to New/Returning Adventurers. - This issue is under review and we will resolve it right away.
● We are aware of the issue where the 15 and 30 minutes before notification for the World Boss Karanda (spawns at 01:15 on Sunday) is not displayed.
● We are aware of the issue where the contents of the following quests are displayed as 'Untranslated'.

 - Peace for those Tainted in Black (TR version)

 - The Suspicious Sausan Assassins (EN version)

-> This will be fixed after the maintenance on 6/5.
● We aware of the issue where Lahn's character description at the character creation stage is same as Sorceress's when you set the client language in Turkish.

- This issue will be fixed after the maintenance on 6/5.

● We are aware of the issue where the tool tip and the description in the Pearl Shop of Snow Wolfdog are different. We ask you note that Snow Wolfdog's skill is Hostility detection.

- We are sorry for inconvenience and we will try to fix this issue as soon as possible.

● We are aware of the issue where the [Lahn] Kibelius Divinus Armor / Kibelius Armor selling prices are higher than intended on the Central Market, and we have temporarily disabled the ability to sell these items on the Central Market.
 - This issue will be fixed after maintenance on June 5, and the items can be sold on the Central Market.

● We are aware of the issue where the text is displayed in Turkish/Indonesian when using NPC vendor while the in-game language is set for English. This issue is currently under investigation.

● We are aware of the issue where the NPC 'Center of the Ruins' appears awkwardly during 'The God of the Protties' quest.

● We are aware of the issue where the character's motion becomes awkward when attacked by Mystic 'Dragon's Rip' while jumping on the ground.

● We are aware of the issue where the description written on the quest summary of 'Worker Training: Bully' is irrelevant to the requirement to complete the quest.

● We are aware of the issue where certain monsters in waves of Savage Rift, and certain boss monsters summoned from boss scrolls don't disappear right after being defeated if you had not directly damaged the monsters.

● We are aware of the issue where it is possible to move to Valencia City by using Character Transport function.

● We are investigating the issue where fishing is not available in Lake Valencia.

● We are aware of the issue where you can not check the level and charm of a Fairy or Pet taken out after reconnecting to game client.

 - This can be resolved by checking in and taking out your Pet or unsummoning and summoning Fairy again.