
Greetings Adventurers!
On April 30 (Thu), there was an issue where some Adventurers were unable to obtain loot after defeating the World Boss “Garmoth” on certain servers (Serendia-2).
We sincerely apologize to our Adventurers who experienced this issue one week ago, and as a token of our appreciation for your patience and understanding, we will be sending “Garmoth Reward Bundle (Advanced)” as compensation.  
 
Please refer below for more details. 
■ Compensation Details
- Adventurers who have at least one login record between April 30 (Thu) at 22:55 until April 30 (Thu) at 23:55 will be eligible to receive compensation.
| Adventurers with a login record between April 30 (Thu) at 22:55 until April 30 (Thu) at 23:55 | |
| Who is Eligible | Compensation | 
| All Adventurers with a login record between the times listed above | Garmoth Reward Bundle (Advanced) x1 | 
| Adventurers with login records on the affected servers between April 30 (Thu) at 22:55 until April 30 (Thu) at 23:55 | |
| Who is Eligible | Compensation | 
| Adventurers with login records on Serendia-2 between the time listed above | Garmoth Reward Bundle (Advanced) x2 | 
* The compensation will be sent via in-game mail (B) during the maintenance on May 13, 2020 (Wed). This mail will expire on May 20, 2020 (Wed) at 23:59.
This issue where some Adventurers were unable to obtain loot after defeating the World Boss Garmoth on Serendia-2 servers has been fixed, and there will be a total of 1 additional spawns of the World Boss Garmoth starting from May 12 (Tue).
■ World Boss Garmoth - Additional Spawn Details
| Spawn Dates | Spawn Time | Details | 
| May 12, 2020 (Tue) | 23:15 | One additional spawn after the normal spawn | 
* There will be an additional spawn of the World Boss Garmoth in approximately 5 minutes after the normally spawned Garmoth is defeated.
Once again, we apologize for the inconvenience caused by this issue, and will work harder to provide a better Black Desert service. 
Thank you. 
 
                     
                     
                    