This is The MMORPG, Black Desert.
We have made updates to the game on 02/17
If you are accessing the game right now, you need restart for the changes to be applied.
Please refer below for the exact details regarding this update.
● Fixed an issue issue where equipping the [Berserker] Pila Fe Outlaw Hat while customizing a Beserker’s face causes the hat to appear abnormal.
We hope that you are enjoying your adventures in Black Desert.
Turkey&MENA Operation Team